There are absolutely no refunds or deferrals, no exceptions! Regardless the extenuating circumstances, injuries or other reasons, we do not allow refunds to ensure that we can put on a quality and safe event, with the right amount of items that we order just for YOU! Similar to a sold out concert, professional sporting event tickets, or other large events, you cannot get refunds for your tickets (especially one that includes swag items in your size!). Please do not ask us for exceptions to this rule. We do offer transfers to another participant or transfers to a virtual race or a different distance within the race.

We do not offer a deferral to a future race. All items are purchased and planned for the participants that have registered in a sold out race. We offer the ability to transfer to a different person or a different distance, however.

Yes, there is a bag check. We recommend you have your own bag ready in advance and just write your bib number on the outside of it in advance (duct tape or a tag on the handle will work well).

The race will adhere to any public health authority or City of Portland police and PBOT requirements if they cover outside group event restrictions. In the case of cancellation, all registrants will automatically be switched to a virtual race platform and receive all the swag that has been ordered for you months in advance to plan properly. For those not wanting to do the virtual race, you can receive a voucher for 50% of your registration for the following year and also STILL receive your swag (again, the swag is already ordered ahead of time, so that will not be able to be cancelled). By registering, you agree to adhere to this rule and have signed a waiver that reflects this rule. Thank you for understanding and we hope you LOVE the race experience and swag, regardless of any cancellations required in partnership with local authorities. There will be NO REFUNDS, no exceptions.

Yes, strollers are allowed for all races. Please give yourself plenty of space and be aware of how much space there is around you to allow for easier passing and navigation.

There are multiple lots all around the Daimler campus we will direct you to. In addition, we respectfully ask you to PLEASE CARPOOL or use public transport or bike. Swan Island is centrally located and has light rail within about a mile and bus lines on Greeley Avenue. The area is VERY bike friendly as well. Please give yourself AT LEAST 45 minutes before the race to get parked and get ready for the race.

To keep our races safer and comply with MANDATORY USATF insurance requirements, we are implementing a NO IN-EAR HEADPHONE POLICY. View our earphone policy here for more details.

1.) Our insurance requires it. We have been getting pushed on this and in order to maintain our insurance we need to have this policy stated.
2.) Not hearing your surroundings can result in a multitude of safety and directional issues and keeping even ONE earbud out can be the difference between hearing a car or a person or instructions from our course marshals.

Every race we hear from people that either miss a turn or a turnaround point where we have a marshal standing next to a sign loudly announcing instructions. But as we all know, having earphones in and getting in the zone just happens and you may not notice it just by looking! That’s why utilizing both sense of sight and sound is critical. However, we LOVE training with music and know how motivating it can be for some of you, so we have some solutions listed above for ways that you can STILL compete with headphones below!

Yes, we strongly believe that the support of our friends and family are important for our mental and physical well being. But we absolutely only want one vehicle per household or group, if possible. Parking is limited. In addition, we ask that spectators provide plenty of space in the starting area for adequate spacing.

No, for insurance purposes and for congestion and safety, they are ABSOLUTELY not allowed. You will be asked to leave if your dog is at the venue with you.

We will be staggering our starts based on pace groups by just a few minutes to ease any congestion at the very beginning. The exact schedule will be announced as soon as we are closer to the race week but the overall start time frame will be over the course of about 20-30 minutes so everyone will be on the course around the same time, but just spread out a bit more.

It’s really simple!
1.) Register for the virtual race.
2.) Race on your own anytime and anywhere between December 11th – 25th.
3.) You will receive a text and email prompt that you can submit your finish time to and any photos if you want to add them!
4.) You will be able to pick up your swag at any bib pick up location OR you can choose to have it shipped to you using our shipping link.

Yes! We will have at least 6 water stations on the course for the half marathon and 2 for the 10K and one for the 5K. We will have water, electrolytes (Gu tabs), and gels at each station and cookies at other stations on the course!

We are offering a bib pick up over the course of multiple days before the race (dates to be announced soon).

YES, you can! You must request and pay for this through our shipping link within the registration (just click on “register” and you’ll see a separate ticket there). NOTE: Your items will likely not be received before Dec. 11th if you choose to have them shipped given the timing of deliver of the race swag items.

Unfortunately, no. Items won’t be available early enough to get them to you on time.

Yes – there is a MAX stop just up the hill, and Bus #72 takes you right in front of the venue!

Yes, but only for vehicles leaving the venue (no dropping and then parking). Max 1 minute drop off time only.

Yes, there are plenty of bike racks at the venue!